01 — The Challenge
A promising idea — and too many directions to serve at once
Mustafa had domain expertise and a promising idea, but the opportunity was broad. Counsello could serve students, graduates, professionals, mentors, and counselors — but the first MVP could not serve everyone equally.
Before building, Mustafa needed to clarify the market, validate user demand, separate mentor and mentee journeys, and identify the first use case worth testing.
Before LAILA
Five possible audiences. One MVP. No clear first move.