Agency Delivers Fast Insights for Premium Brand

STRATEGY & INSIGHTS AGENCY CASE STUDY
1 Day
Full Strategic Report
7
Behavioral segments generated
48h
Output used in pitch
1
Missed segment unlocked
Context

The Agency Challenge

A mass-premium jewelry brand entering the GCC had one question: who actually buys, and why?

Radix needed the answer before the brief locked. Premium clients expect strategic depth and they expect it before the first meeting, not after a six-week wait.

  • Traditional research takes weeks before the first report is ready

  • Budgets and scope make it hard to explore multiple options — audiences, positioning angles, pricing ranges, creative territories — before the client expects a recommendation

  • One research budget can't explore seven audience hypotheses at once

The question is not whether to do research. It's whether there's a fast, defensible way to narrow the field before primary research budget is committed.

Challenges

From Demographic Assumptions to Behavioral Hypotheses

Brand Context

  • Market: UAE and Saudi Arabia, mass-premium jewelry segment, AED 1,500–3,000

  • Decision: identify emotional and social drivers behind purchasing, and prioritize which audiences and territories were worth testing

The Starting Assumptions

  • Target audience defined as '25–45 year old Arab women' — demographics only

  • Purchase journey assumed to be rational and linear

  • Marketing assumed social awareness leads directly to store visits

  • Limited articulation of triggers, occasions, and social influence beyond basic profiling

The Reality Gap: The Think-and-Do Divide

The gap that kept showing up was not a data gap — it was a think-and-do gap. What brands believedabout their consumers and what consumers actually did were two different things entirely

"Brands assume women walk in, pick something, and leave happy. That's not how this category works. Buying is emotional, social, and often impulsive—what you saw on a friend yesterday can trigger a purchase today. Traditional profiling misses that entirely."

— Kavita Ramrakhiani, Founder

The Behavior Lab

Solution

What LAILA Delivered

LAILA ran AI-assisted desk research against the brief — category, market, competitor set, time horizon. The output delivered same-day: market sizing, behavioral segmentation, competitive gap analysis, and cultural occasion mapping.

Market Intelligence

Metric

Value

Implication

TAM

AED 1.37B

Total mass-premium jewelry market, UAE & Saudi Arabia

SAM

AED 830M

Accessible via retail channels in urban hubs

SOM

AED 83M

Attainable within 1–3 years for a focused challenger

CAGR

5–7%

Steady growth 2025–2030;maturing category with stable momentum

"We want people to be working, getting feedback, hands-on templates, tools, etc. We don't want someone just pressing next on a PowerPoint. "

Levi Lewandowski, Program Lead

BRINC

Behavioral Segmentation

The report surfaced seven segments to help Radix and the client prioritize which audiences to test and build for first.

Segments are directional hypotheses (not survey-derived incidence). Intended for prioritization and testing — not as standalone proof of market size.

Segment

Weight

Profile

Priority

Affluent Gift Buyers

~30%

High seasonality, premium gifting

HIGH

Young Professionals

~25%

Daily wear, digital-first — untapped

HIGH

Cultural Traditionalists

~20%

Ceremonial purchases, gold preference

HIGH

Fashion-Conscious Millennials

~10%

Trend-driven, online channels

MEDIUM

Tourist Shoppers

~8%

Seasonal, authenticity-focused

MEDIUM

Investment Seekers

~5%

Asset-focused buyers

LOW

Occasional Buyers

~2%

Low frequency / impulse

LOW

Key Strategic Finding

Young Professionals (~25%) emerged as a segment the brand was not actively targeting: personal expression, daily wear, digital discovery, trend adoption, and disposable income — a clear hypothesis worth testing before the brief locked.

The Aha Moment — The Self-Purchaser

The report surfaced a finding the client hadn't anticipated: today's purchase trigger is not occasion-led. People buy because they like something, see a friend wearing it, or decide to treat themselves — no occasion required. The self-purchaser flipped the brand's entire category model.

OUTCOMES

What Changed For Radix

Turnaround

Initial strategic readout delivered same day or next day depending on scope

Desk Research

Typically replaces 3–7 days of desk research depending on category complexity

Client Workflow

Output used directly in briefing deck and pitch within 48 hours

Strategic Depth

7 audience hypotheses, TAM/SAM/SOM sizing, and competitive gap analysis — in a single pass

"This is weeks of research—condensed. All the desktop work, done. "

— Nikita, Strategy Lead

Radix Media

"This lets you enter the client conversation early—before the audience is 'locked. ' You can challenge assumptions sooner and shape the strategy before decisions harden."

—Kavita Ramrakhiani, Founder

The Behavior Lab

"This tool allows us to make high-quality directional insight accessible at the start ofany project."

—Kavita Ramrakhiani, Founder

The Behavior Lab

Credibility

Transparency Over Reputation

Traditional research carries institutional credibility — sometimes because of reputation, sometimes because of spend.

LAILA's answer is transparency and traceability.

Every section of the report links to its underlying sources inside the platform, so teams can verify inputs and decide what is strong enough to act on and what needs primary validation.

Methodology

What's Behind the Output

  • We translate your objective into a clear research objective (category, market, timeframe, decision)

  • We run multi-source research (industry databases, government stats, trade bodies,company disclosures)

  • We extract, reconcile, and structure findings into sizing + prioritized recommendations

  • Every section is source-linked for verification

Meet Laila
Mockup screens of Laila App in action.

Get a personalized report.

Not a demo but a practical preview for your current work.

Book a 30-minute working session. You’ll leave with:

  • A clear decision on pitch, brief, positioning, pricing, audience

  • Scoped strategic report with category, market, competitors etc.

  • A sample output in your category

  • Options narrowed to the one's worth validating with primary research